Fountain Bottles operates this website and provides its products, services, information, content, features and other related online services (collectively, the “Services”).
This Privacy Policy explains how Fountain Bottles collects, uses, stores and discloses personal information when you visit or use the Services, purchase products, communicate with Fountain Bottles, subscribe to communications or otherwise interact with the business.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use and disclosure of personal information described in it.
If there is a conflict between the Terms and Conditions and this Privacy Policy regarding the collection, processing or disclosure of personal information, this Privacy Policy will apply to those matters.
When this Privacy Policy refers to “personal information”, it means information that identifies you or can reasonably be linked to you or another individual.
Personal information does not include information that has been anonymised or otherwise processed so that it can no longer reasonably identify an individual.
Depending on how you interact with the Services, where you live and as permitted or required by applicable law, Fountain Bottles may collect or process the following categories of personal information.
This may include:
When a purchase is made, information relating to the transaction may be collected or processed, including:
Payment card details may be collected and processed directly by the payment provider used to complete a transaction. Fountain Bottles does not necessarily receive or store full payment card details.
Where customer accounts are available, Fountain Bottles may collect information including:
Fountain Bottles may collect information relating to products that are viewed, added to a basket, purchased, returned, exchanged, refunded or otherwise associated with a transaction.
This may include order history, order numbers, product information, delivery details and transaction information.
When you communicate with Fountain Bottles, information contained in those communications may be collected, including information provided through customer service enquiries, emails, messages, reviews, forms or other correspondence.
When you visit or interact with the Services, certain technical information may be collected automatically, including:
Information about how you interact with the Services may also be collected, including how and when you navigate the website, which pages you visit, products you view and other interactions with the Services.
Fountain Bottles may collect personal information from the following sources:
Information may be collected directly from you when you:
Certain technical and usage information may be collected automatically when you visit or interact with the Services, including through cookies and similar technologies.
Fountain Bottles may receive information from companies that provide services necessary to operate the business, including payment processing, delivery, fulfilment, analytics, technology, customer support, marketing and security services.
Fountain Bottles may receive personal information from other third parties where permitted by applicable law.
Depending on how you interact with Fountain Bottles, personal information may be used for the following purposes.
Personal information may be used to:
Where permitted by applicable law, personal information may be used to send marketing, advertising and promotional communications about Fountain Bottles.
These communications may include information about:
Marketing communications can be unsubscribed from at any time using the unsubscribe option included in marketing emails or by contacting Fountain Bottles.
If marketing communications are declined, essential non-promotional communications may still be sent where necessary, including order confirmations, delivery information and other transactional messages.
Personal information and technical information may be used to understand how visitors interact with the website, identify technical issues, measure performance and improve the Services.
Where required by law, consent will be obtained before using non-essential cookies or similar technologies.
Personal information may be used to:
Personal information may be used where necessary to:
Where UK data protection law applies, personal information will be processed only where there is a lawful basis for doing so.
Depending on the circumstances, these lawful bases may include:
Personal information may be processed where necessary to enter into or perform a contract, such as processing and delivering an order.
Personal information may be processed where necessary to comply with a legal or regulatory obligation.
Personal information may be processed where necessary for legitimate business interests, provided those interests are not overridden by the rights and freedoms of the individual.
These legitimate interests may include operating, securing and improving the Services, providing customer support, preventing fraud, managing the business and communicating with customers.
Where consent is relied upon as the lawful basis for processing personal information, consent may be withdrawn at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Fountain Bottles may disclose personal information to third parties where reasonably necessary to operate the business, provide the Services, fulfil orders or where otherwise permitted or required by law.
These third parties may include:
Companies that provide services on behalf of Fountain Bottles, including:
These providers will receive information reasonably necessary to perform the services they provide, subject to applicable contractual and legal requirements.
Where applicable, Fountain Bottles may work with marketing and advertising partners to understand and measure marketing activity or provide relevant advertising.
Where applicable law requires consent for these activities, appropriate consent will be obtained.
Personal information may be disclosed where you specifically request or instruct Fountain Bottles to do so or otherwise provide consent.
Personal information may be disclosed where reasonably necessary in connection with:
Fountain Bottles does not sell personal information for money.
The Services may contain links to websites, applications, social media platforms or other online services operated by third parties.
If you follow a link to a third-party website, that website may collect information from you under its own privacy policy and terms.
Fountain Bottles does not control and is not responsible for the privacy or security practices of third-party websites.
Fountain Bottles recommends reviewing the privacy policies and terms of any third-party websites or services that you use.
The inclusion of a third-party link does not necessarily mean that Fountain Bottles endorses or is affiliated with that third party.
The Services are not intended for children below the applicable age of digital consent in their jurisdiction.
Fountain Bottles does not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you are a parent or guardian and believe that a child has provided personal information to Fountain Bottles, please contact Fountain Bottles using the contact details provided below.
If Fountain Bottles becomes aware that personal information has been collected from a child in circumstances where it should not have been collected, reasonable steps will be taken to delete that information.
Fountain Bottles takes reasonable technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.
However, no security system or method of transmitting information over the internet can be guaranteed to be completely secure.
You should also take reasonable precautions to protect your personal information and account credentials and should not share passwords or other confidential access information with others.
Personal information will be retained only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time information is retained may depend on:
When information is no longer required, reasonable steps will be taken to securely delete or anonymise it where appropriate.
Depending on where you live and subject to applicable law, you may have some or all of the following rights in relation to your personal information.
These rights are not absolute and may be subject to legal exceptions.
You may have the right to request access to personal information held about you.
You may have the right to request that inaccurate or incomplete personal information be corrected.
You may have the right to request that personal information be deleted in certain circumstances.
You may have the right to ask for the processing of personal information to be restricted in certain circumstances.
You may have the right to object to certain processing of personal information.
You have an absolute right to object to the use of personal information for direct marketing.
In certain circumstances, you may have the right to receive personal information provided to Fountain Bottles in a structured, commonly used and machine-readable format and request that it be transferred to another organisation.
Where consent is relied upon to process personal information, that consent may be withdrawn at any time.
Promotional communications can be opted out of at any time by using the unsubscribe link included in marketing emails or by contacting Fountain Bottles.
Important non-promotional communications relating to purchases, orders, deliveries, returns or other Services may still be sent where necessary.
Privacy rights can be exercised by contacting Fountain Bottles using the contact details provided below.
Identity may need to be verified before certain requests can be completed where reasonably necessary to protect personal information and prevent unauthorised access.
Valid requests will be responded to within the time period required by applicable law.
Fountain Bottles will not normally charge for exercising privacy rights. However, where permitted by law, a reasonable fee may be charged or a request may be refused where it is manifestly unfounded or excessive.
If you have concerns or complaints about how Fountain Bottles collects, uses or processes personal information, please contact Fountain Bottles first using the details below so that the concern can be investigated and an attempt can be made to resolve it.
You may also have the right to lodge a complaint with the relevant data protection supervisory authority in the country where you live, work or believe that an infringement has occurred.
For customers in the United Kingdom, the relevant supervisory authority is the Information Commissioner’s Office (ICO).
For customers in the European Economic Area, you may contact the relevant data protection supervisory authority here.
Some service providers or business partners may process personal information outside the United Kingdom or European Economic Area.
Where personal information is transferred internationally, Fountain Bottles will take appropriate measures to ensure that the transfer is carried out in accordance with applicable data protection law.
Where required, recognised safeguards may be used, including adequacy decisions, approved contractual safeguards or other legally recognised transfer mechanisms.
Fountain Bottles may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve website performance and, where applicable, support marketing and advertising.
Cookies may be used for purposes including:
Where required by law, consent will be obtained before using non-essential cookies.
Cookies may also be controlled through your browser settings.
For more information, please see our Cookie Policy here.
Fountain Bottles may update this Privacy Policy from time to time to reflect changes to the business, Services, technology, legal requirements or the way personal information is processed.
When changes are made, the “Last updated” date at the top of this Privacy Policy will be updated.
Where required by law, additional notice will be provided for significant changes.
Fountain Bottles recommends reviewing this Privacy Policy periodically to remain informed about how personal information is handled and protected.
If you have questions about the privacy practices of Fountain Bottles, this Privacy Policy, or would like to exercise any of your privacy rights, please contact:
Fountain Bottles
Email: fountainbottles@outlook.com
Business address: 1 Fountain House, Market Street, London, United Kingdom
For the purposes of applicable data protection legislation, Fountain Bottles is responsible for the personal information covered by this Privacy Policy.